Course Hero: title cannot be acquired in a day

What are the parameters to achieve this title? The title of this article is a bitweird, and you feel like this is something which you do not need to know about right? No, the biggest mistake you are going to commit ever in your life if you are planning to… Continue Reading Course Hero: title cannot be acquired in a day

Why companies should respond to negative customers’ complaints offline

Responding to customer complaints on Facebook is probably the hardest task any customer support team can have. This is because the complaint made by the customer is always open. If the complaint is so negative and the response not appropriate, other users will see it and judge a company’s customer… Continue Reading Why companies should respond to negative customers’ complaints offline